Plumbing issues are also covered under the maintenance policy. These issues can usually be taken care of immediately, but may require the 24 hours to remedy.
A leaking shampoo bowl can not only stop you from working, but it also has the potential to be really expensive. And we're not just talking about it running up your water bill – it can cause serious property damage.
If you experience a leak in your shampoo bowl, do not ignore the problem, report it immediately.
Your location will be equipped with small buckets (for your use) to prevent any damage to the flooring until maintenance can visit your suite, assess the issue, and either repair or call for the plumber that is on call.
The equipment is usually very easy to repair or replace. If the equipment provided is malfunctioning and stopping you from working or you can use our automated support system. SupportBee: For the fastest service use this ticketing system to make your maintenance requests! SupportBee is a ticketing system used to store and manage the support desk history, best practices, and any supporting documentation.
It's easy to use. Just go to the SupportBee system, create a login and profile, and create your service ticket. You can do all of that by clicking here: support.mimosasalonsuites.com or you can email [email protected].
Quick Tip:
1. Regular Drain Cleaning
One thing is for sure, hair and drains do not mix. Hair salons get more use out of their drains than any other business, which is why regular drain cleaning is a must for hair salons. The higher the volume the more frequently the drains should be cleaned. Hair can get trapped in traps and subsequently, the drains and collect other debris like soap and conditioner, which can lead to massive clogs and plumbing issues that could halt your business in its tracks. For best results, monthly drain cleaning is recommended.