Electrical issues are also covered under the 24-hour Maintenance Policy. These issues can usually be taken care of immediately, but may require the full 24 hours to remedy.
When a piece of equipment or light fixture suddenly goes dead, it is very likely that a circuit breaker has tripped and interrupted the power flowing to the electrical circuit. Fortunately, it is very easy to reset a tripped breaker. But you should also take note as to why the breaker may have tripped, and take whatever measures are necessary to prevent it in the future.
In the event something goes dead inside of your suite, you can test one of the other outlets to safely do some process of elimination.
The equipment is usually very easy to repair or replace. If the equipment provided is malfunctioning and stopping you from working or you can use our automated support system. SupportBee: For the fastest service use this ticketing system to make your maintenance requests! SupportBee is a ticketing system used to store and manage the support desk history, best practices, and any supporting documentation.
It's easy to use. Just go to the SupportBee system, create a login and profile, and create your service ticket. You can do all of that by clicking here: support.mimosasalonsuites.com or you can email [email protected].
Maintenance will first visit your suite to assess the issue to see whether or not he needs to call the electrician. If the issue can be fixed safely, he will proceed to do so. If not, the electrician will be called out to take care of the issue inside of your suite.
 |  |