KEY REPLACEMENT POLICY
Management at Mimosa Salon Suites have absolutely no obligation furnish new keys or unlock doors, as you are your own business owner. Once we are asked to unlock doors and furnish keys, we will charge the necessary fee to account for the time and energy spent to do so.
Landlord shall furnish Tenant with one (1) key for the door entering the Leased Premises.
Additional keys will be furnished at a charge. All such keys shall remain the property of Landlord. No additional locks shall be allowed on any door of the Leased Premises nor shall Tenant change the locks without Landlord’s permission, and Tenant shall not make, or permit to be made any duplicate keys, except those furnished by Landlord.
Upon termination of this Lease, Tenant shall surrender to Landlord all keys of the Leased Premises and give to Landlord the explanation of the combination of all locks for safes, safe cabinets, and vault doors, if any, installed in the Leased Premises by Tenant.
a) An additional two (2) keys will be furnished for a charge ranging between $35 and $55, depending on your location, if you have misplaced your key and need to gain entry to your suite. The listed prices are meant to include travel, time, and material costs.
b) LOCKOUT FEE. If you have simply locked yourself out, or left your key at home, you will be charged a Lock out admin fee. This fill will be $25 for both Stonecrest and Covington locations, and $15 for Eastside. The listed prices are meant to include travel and time spent.
Payments
Payments made for this policy will be made directly to the individual which has been called to aid you unlock or furnish new keys. This must be done prior to either. Payments can be made via cash, CashApp, Apple Pay, or Zelle.
For the fastest service use this ticketing system to make your maintenance requests! SupportBee is a ticketing system used to store and manage the support desk history, best practices, and any supporting documentation.
It's easy to use. Just go to the SupportBee system, create a login and profile, and create your service ticket. You can do all of that by clicking here: support.mimosasalonsuites.com or you can email [email protected].